Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Craftszilla and its affiliates.

 

User Account, Password, and Security:

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Craftszilla.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.

 

Services Offered:

Craftszilla.com provides a Internet-based service through the Web Site. One such service enables users to purchase unique hand crafted products such as Key Holders, Jharokha, Table Lamps, etc. (collectively, "Products"). Upon placing an order, Craftszilla.com shall ship the product to you and be entitled to its payment for the Services.

 

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Craftszilla.com the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

 

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Craftszilla.com’s discretion.

 

Shipping:

Title and risk of loss for all products ordered by you shall pass on to you upon Craftszilla.com's shipment to the shipping carrier.

 

Delivery:

Estimated delivery time is 3-7 days from the date of order. On placing your order, you will receive an email containing a summary of the order.

Sometimes, delivery may take longer due to

  1. bad weather
  2. flight delays
  3. political disruptions
  4. other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

 

Unauthorized Charges on your card

If you see charges on your credit/debit card for purchases made on Craftszilla.com, but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven't placed the order. If you're still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction to enable Craftszilla to begin an investigation.

 

Contact Information 
If you have questions or concerns regarding these Terms & Conditions, please contact our support at care@craftszilla.com

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